MIAMI — Ryder Trauma Center at Jackson Memorial Hospital has been named a 5-star facility for overall quality of care in trauma resuscitation and in its emergency department.
The honor was bestowed by Professional Research Consultants (PRC), a national healthcare marketing organization that conducts satisfaction surveys for healthcare organizations.
The 2013 National Excellence in Healthcare Awards is based on surveys completed by patients, employees and medical staff members during 2012.
The honorees are recognized with three different levels of awards: Top Performer, 5-Star and 4-Star. A 5-star PRC award means Ryder Trauma Center scored within the top 10 percent of national healthcare facilities. The award is based on the percentage of patients who rate the facility “excellent” for overall quality of care.
“This is a great honor,” said Nicholas Namias, M.D., UM/Jackson trauma surgeon and co-director of Ryder Trauma Center. “It means that our entire staff is customer focused. We have an excellent team of physicians, nurses and other medical personnel who are totally dedicated to each and every patient who comes through our doors.”
Jackson is celebrating the 20th anniversary year of Ryder Trauma Center’s doctors, nurses and staff saving the lives of people with critical injuries. Advanced trauma care is also provided to a large number of international patients transferred from the Caribbean, South America and Central America. Ryder features extensive research and education facilities, and is the only trauma center in the nation selected by the Defense Department to serve as an Army Forward Surgical Team Training facility. Through telemedicine trauma surgeons at Ryder stay connected with the surgeons they’ve trained as the provide care to those injured on the battlefield.
“We are thrilled to present Ryder Trauma Center, Jackson Health System with this National Excellence in Healthcare Award,” said Joe M. Inguanzo, Ph.D., president and CEO of Professional Research Consultants. “It was through their hard work, dedication and determination that they have made their facility a better place for the entire community.”