Dominique Noel, an employee of the Jackson Health System, recently found herself on the receiving end of the health care that she has been helping to deliver.
Williams, an employee at the Women’s Center at Jackson North Medical Center in North Miami-Dade County went into labor and was admitted to the center, with pregnancy-induced hypertension and delivered a baby.
Even though the Pembroke Pines resident is part of the team that serves patients, Williams was so pleased with the way she was treated that she nominated the Women’s Center for a commendation.
“Jackson North All Star Team in the Labor and Delivery and Mother Baby Units — I cannot begin to say ‘thank you’ enough,” Williams wrote in her nomination. “On a daily basis, I go to work and deliver patient care at the level I would want my own family to receive.”
The Jackson Health System liked what she said about the center and picked it for one of its regular monthly Achiever Awards, citing it for teamwork.
Achiever awards are presented to employees who best exemplify the values of Jackson: service excellence and quality, commitment, compassion, teamwork and communications, integrity and stewardship, respect and confidentiality, and who celebrate the cultural diversity of our patients and staff.
Winners are selected from among Jackson’s 11,900 employees.
The Surgical Transplant Unit on the Jackson Memorial Hospital’s West Wing 15 was also given an Achiever Award, based on a nomination by an unidentified director of patient care services.
The unit was cited for service excellence, teamwork and compassion in caring for pre- and post- transplant patients, a Jackson statement said. “The staff of West Wing 15 deserves special recognition for the outstanding example of interdisciplinary care, dedication and professionalism that they display in caring for these medically complex patients,” wrote the person making the nomination.
The nurses in that facility display “both skill and professionalism, which sustains patients through life-saving surgery, in the discharge education they provide, and in the follow-up care which establishes lifelong relationships with their patient families.”
Jackson also recently gave an Achiever Award to the Orthopeadic, Neuro and Spinal Cord Unit on West Wing 7, ORN Division, at the hospital.
The wife of a patient nominated the facility for service excellence and quality.
“They went above and beyond our expectations and demonstrated true caring for the patient,” the nomination read. “While you may think that they were just doing their job, the manner in which they cared for my husband demonstrated true compassion for his condition.”
The most recent honorees were two employees of the Information Technology-PACS Team at Jackson Memorial, which was nominated for developing a working relationship between the Jackson Health System and Princess Margaret Hospital and Rand Hospital of the Bahamas. That relationship had led to the unit receiving many calls from other countries interested in its system.
Michael Garcia and Orlando Fuentes were cited for their efforts to ensure that the system became a model to better help physicians and technicians with reading and producing images.
PHOTO COURTESY OF: JACKSON HEALTH SYSTEM
AWARD WINNERS: Member of the Women’s Center at Jackson North Medical Center were presented with an Achiever Award by the Jackson Health System for teamwork.